Terms and Conditions for Clay Haven Garden

Welcome to Clay Haven Garden! These Terms and Conditions govern your use of our website and the purchase of products and services offered through our online platform. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our service.

1. Acceptance of Terms

By using Clay Haven Garden's website, you agree to comply with and be legally bound by these Terms and Conditions.

2. Products and Services

Clay Haven Garden offers a variety of products including handmade ceramic pots, artisanal garden decor, gardening tools, seeds, and plant care products. We also provide workshops related to gardening and pottery. All products and services are subject to availability. We reserve the right to modify or discontinue any product or service at any time without prior notice.

3. Pricing and Payments

All prices displayed on our online platform are in USD and are subject to change without notice. We accept various forms of payment as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

4. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location and the specific products ordered. Clay Haven Garden is not responsible for delays caused by shipping carriers or events beyond our control. Risk of loss and title for items purchased from Clay Haven Garden pass to you upon our delivery to the carrier.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with a product, please contact us within 14 days of receipt to arrange a return or exchange. Products must be returned in their original condition and packaging. Workshops are non-refundable unless specified otherwise at the time of booking.

6. Intellectual Property

All content on this site, including text, graphics, logos, images, and the design and arrangement of such content, is the property of Clay Haven Garden or its content suppliers and is protected by intellectual property laws. You may not use any content from our site without our express written permission.

7. User Conduct

You agree not to use our site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. This includes, but is not limited to, attempting to gain unauthorized access to any portion or feature of the site, or any other systems or networks connected to the site.

8. Disclaimers and Limitation of Liability

Clay Haven Garden provides its site and services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our site or the information, content, materials, or products included on our site. To the full extent permissible by applicable law, Clay Haven Garden disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Clay Haven Garden will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

9. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New York, USA.

10. Changes to Terms

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at: